Electric Simulations, Inc (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us and assist you in making informed decisions when using our Service.
For purposes of this Agreement:
By accessing our Site or our Service, you accept our Privacy Policy and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.
We collect “Non-Personal Information” and “Personal Information.”
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and preferences that are generated based on the data you submit and the number of clicks.
Personal Information includes your phone number, electrical usage data and bills, and other data you submit to us through interacting with the Site.
To activate the Service you do not need to submit any Personal Information other than your phone number and utility credentials. To use the Service with increased accuracy, you may have the opportunity to submit further Personal Information such as your property details, household information, financial standing, and personal preferences.
In an effort to improve the quality of the Service, we track information provided to us by your browser when you view the Service. This includes:
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your phone number. By registering, you authorize us to collect, store, and use your phone number in accordance with this Privacy Policy.
The Site and the Service are not directed to anyone under the age of 13. If you believe we have collected such information, please contact us at [email protected].
We do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information with third parties without your consent, except as stated in this Privacy Policy.
In general, we use Non-Personal Information to help us improve the Service and customize the user experience.
We implement security measures designed to protect your information from unauthorized access.
We use Bayou Energy to connect to your utility account. They provide us with a system that allows us to read your utility data, including but not limted to electrical usage and bills. Your data is stored in Bayou Energy's data storage, databases and the general application. We take no responsibility for any data breach or service failure involving Bayou Energy. By connecting your utility account with us, you also agree to Bayou Energy's Privacy Policy and acknowledge their Security Overview.
You have the right at any time to prevent us from contacting you for marketing purposes.
As part of the Service, we may provide links to or compatibility with other websites or applications.
The Company reserves the right to change this policy and our Terms of Service at any time.
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to [email protected].
This Privacy Policy was last updated on October 4th, 2023.